Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
6.4/10
Nice
Rooms
5.8
Location
7.8
Service
7.8
Dining
5.0
Guest reviews
6.4/10
based on 5 reviews
6.3
6.3/10 based on 1193 reviews
Julia
United Kingdom,
April
2024
5.6/10
The hotel rooms were a bit rundown but acceptable, although quite small without a window for the price of 1300 USD, which put me in a bit of a bad mood. On the bright side, the service was very friendly, clean, and accommodating, with good dining options available. However, the location had a mix of positives and negatives, including blasting Tamil songs which I found unprofessional but being conveniently situated between the airport and the city. The dining experience was on the expensive side and could be improved for better value. Overall, it had some highs and lows.
Rooms
5.0
The rooms were a bit rundown but okay, and unfortunately very small without a window for 1300 USD, which left me feeling restricted.
Service
8.0
The service was very friendly, clean our bed neatly, and accommodating with a variety of good dining options available.
Location
6.0
The location had its ups and downs, with some unprofessional instances like blasting Tamil songs but being conveniently positioned between the airport and city.
Dining
5.0
The dining options were on the expensive side with limited offerings, lacking good value for money.
Facilities
5.0
The facilities were independent and at times unnecessarily bothersome to guests.
Gene
United States,
April
2024
7.2/10
My stay at the hotel was quite pleasant overall. While the rooms were cozy and suitable for my needs, the lack of natural light and outdated decor were a bit of a letdown. The service, on the other hand, was helpful and the hotel's cleanliness was top-notch. The location offered some interesting sites nearby, although there were some drawbacks in the dining options with limited choices available.
Rooms
7.0
The rooms, while small, served their purpose adequately. However, the absence of a window and dated furnishings could use some improvement.
Service
9.0
The service provided was quite helpful, and the staff was very friendly during my stay. The cleanliness of the hotel was impressive, adding to the overall positive experience.
Location
8.0
The hotel's location was great, with interesting shophouses to explore nearby. It was also convenient to access different parts of the city due to its proximity to major highways.
Dining
5.0
The dining experience was somewhat lacking, with limited options and poor value offerings. Despite this, there was still a coffee shop next door for convenience.
Facilities
7.0
The facilities at the hotel were sufficient for my needs, offering basic amenities that met expectations.
Maurice
United Kingdom,
April
2024
7.2/10
The hotel had clean rooms with friendly and helpful staff, but the size was a bit small. The location was excellent for accessing the beach and various dining options. However, the dining arrangements were limited and on the expensive side.
Rooms
7.0
The rooms were clean but really small, equipped with an electrical kettle and hairdryer. The personnel was very friendly and helpful.
Service
8.0
The staff was kind enough to accommodate an early check-in after a long flight and were generally helpful and polite, offering assistance with maps and wake-up calls. However, there was an unpleasant encounter while expressing concerns.
Location
9.0
The hotel's location was very good, near the East coast beach and surrounded by plenty of food courts. It was reasonably close to the airport and easily accessible to various attractions.
Dining
5.0
The dining arrangements were meager and had poor value offerings with limited choices. The overall experience was on the expensive side.
Facilities
The hotel provided basic facilities like dry cleaning, shops, laundry, and tours/ticket assistance. However, the dining options were lacking in variety and value for money.
Dave
United Kingdom,
January
2024
6.4/10
The hotel is in a great location with nearby food options and close to the East Coast Parkway. The rooms, although small, provide windows for natural light. The service is friendly and competent, but the cleanliness standards could be improved. Dining is on the expensive side, and facilities offer limited extras.
Rooms
6.0
The rooms were small and basic, with visible wear and tear.
Service
7.0
The staff here are friendly and helpful, but the cleanliness falls short of expectations.
Location
8.0
The hotel is nicely situated near a hawker center and other dining options, making it convenient for food lovers.
Dining
5.0
The dining experience leans towards the expensive side and lacks variety.
Facilities
6.0
The facilities are adequate but don't offer many extra amenities.
E.
United States,
April
2023
6.0/10
My stay at the hotel was a mixture of positives and negatives. The location was central and close to affordable dining options, but the rooms were small and had a stale cigarette smoke smell. The service was a mix of unpleasant interactions and very kind and helpful staff. The dining was on the expensive side, and the facilities were limited.
Rooms
5.0
The rooms, although called superior, were very small and had a noticeable stale cigarette smoke smell. They were clean and functional, but the size was disappointing.
Service
7.0
The service was a mixed bag - some staff were unpleasant when sharing concerns, but others were kind and went out of their way to assist, providing wake-up calls and even helping with taxis.
Location
8.0
The hotel is situated in a central area of Singapore close to affordable dining options, shops, and an old architectural neighborhood. It's good for those who enjoy walking to explore the surroundings but may not be ideal for visitors wanting quick access to the city center.
Dining
5.0
The dining options were limited and on the expensive side, with a coffee shop next door offering poor value. While there was Chinese food available, the overall dining experience was not satisfactory.
Facilities
6.0
The facilities were basic, and the hotel mainly focused on essentials like laundry, dry cleaning, and tours/ticket assistance. Nothing exceptional in terms of amenities.